Optimization & Best Practices
Where to add your Greet number
Strategic guide to updating your phone number across all customer touchpoints for maximum visibility.
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Optimization & Best Practices
Maximizing your AI call quality
Learn how to refine your AI agent using call transcripts and customer feedback to provide even better service.
Your AI receptionist gets smarter with every call. Review your call transcripts weekly to identify common questions and add them to your agent prompt. The more specific information you provide about your business, services, and policies, the more accurately your AI can respond to customers.
Pro tip: Listen to your first 5-10 calls and note any questions the AI handles well or could improve on. Use these insights to refine your agent prompt with exact phrasing your customers use.
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