Terms of Service

1. Acceptance of Terms

By accessing and using Greet's AI-powered phone receptionist service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Greet provides an AI-powered phone receptionist service that:

• Answers incoming phone calls using artificial intelligence
• Provides information based on your business knowledge base
• Records and transcribes conversations
• Sends call summaries via email and SMS
• Manages phone numbers and call routing

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

4.1 Permitted Uses

You may use our Service for legitimate business purposes in accordance with these Terms and applicable laws.

4.2 Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm others
• Transmit spam, malware, or other harmful content
• Attempt to gain unauthorized access to our systems
• Use the Service for illegal or fraudulent activities
• Interfere with the proper operation of the Service

5. Subscription and Billing

5.1 Subscription Plans

We offer various subscription plans with different features and call limits. Your subscription will automatically renew unless cancelled.

5.2 Payment Terms

All fees are billed in advance on a monthly basis. Payment is due immediately upon billing. We reserve the right to suspend service for non-payment.

5.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are owned by Greet and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content you provide to us (such as business information, FAQ responses, etc.). You grant us a license to use this content to provide the Service.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect service availability.

9. Limitation of Liability

To the maximum extent permitted by law, Greet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Disclaimers

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Greet from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page and updating the "Last Updated" date.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: