Help Center
Find answers to common questions and get the support you need to make the most of your AI receptionist.
18 articles found
How to set up your AI receptionist
Learn how to configure your AI receptionist with business details, phone agent prompts, and essential settings to start answering calls.
Setting up your first phone number
Get a new Greet phone number or use your existing business number with call forwarding to start receiving calls.
Customizing your FAQ responses
Define how your AI answers calls by customizing your agent prompt with business hours, services, pricing, and common questions.
What is Try and how does it work?
Create a temporary AI phone agent in under a minute using just your website address. No sign-up or credit card required.
What information does Greet pull from my website?
Discover what business information Greet automatically extracts from your website to configure your AI phone agent.
Call Forwarding Setup
Step-by-step instructions for setting up call forwarding with your carrier. Choose immediate or no-answer forwarding with carrier-specific codes.
Understanding call transcripts
Learn how call transcripts are generated, saved, and sent to your email to help you track conversations and improve your AI agent.
Call playback and recordings
Access and listen to call recordings in your dashboard to review AI performance and follow up on customer conversations.
SMS summaries and notifications
Receive instant text message summaries of every call with key information and next steps. Learn how to enable and manage SMS notifications.
Calendar and appointment scheduling
Connect your Google Calendar to let your AI agent book appointments based on your real-time availability.
Choosing your AI voice
Select the perfect voice for your AI receptionist to match your brand personality and create the right first impression.
Understanding automatic spam detection
Discover how Greet automatically protects you from spam calls using a database of over 10.5 million known spam numbers.
Manually blocking phone numbers
Learn how to manually block unwanted phone numbers from your call history or spam detection page to prevent future notifications.
Managing your blocked numbers list
View, manage, and unblock phone numbers from your spam protection settings to control which calls trigger notifications.
Maximizing your AI call quality
Learn how to refine your AI agent using call transcripts and customer feedback to provide even better service.
Where to add your Greet number
Strategic guide to updating your phone number across all customer touchpoints for maximum visibility.
Writing effective FAQs
Create a comprehensive knowledge base that helps your AI receptionist handle any customer question confidently.
Testing your setup before going live
Quick testing checklist to ensure your AI receptionist delivers perfect customer experiences from day one.
Need More Help?
Can't find what you're looking for? Our support team is here to help.