Understanding call transcripts
Learn how call transcripts are generated, saved, and sent to your email to help you track conversations and improve your AI agent.
View, manage, and unblock phone numbers from your spam protection settings to control which calls trigger notifications.
All your blocked numbers are visible in the Spam Detection page under "Manually Blocked Numbers."
You can unblock any number at any time if you blocked it by mistake or if circumstances change. Simply click the "Unblock" button next to the number, confirm your choice, and you'll start receiving notifications for calls from that number again.
The blocked numbers list helps you keep track of which numbers you've manually blocked and why, making it easy to review and manage your spam protection settings over time.
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Learn how call transcripts are generated, saved, and sent to your email to help you track conversations and improve your AI agent.
Access and listen to call recordings in your dashboard to review AI performance and follow up on customer conversations.