Understanding call transcripts
Learn how call transcripts are generated, saved, and sent to your email to help you track conversations and improve your AI agent.
Discover how Greet automatically protects you from spam calls using a database of over 10.5 million known spam numbers.
Greet automatically protects you from spam calls using an industry-leading database of over 10.5 million known spam numbers. This protection works in real-time for all incoming calls with zero configuration required.
When a spam call comes in, it's automatically detected and logged in your call history for your records. However, you won't receive any email or SMS notifications for these calls, so you can focus on legitimate customer inquiries without interruption.
The spam database is continuously updated to ensure you're protected against the latest spam campaigns. All of this happens automatically in the background—you don't need to do anything to enable or maintain this protection.
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Learn how call transcripts are generated, saved, and sent to your email to help you track conversations and improve your AI agent.
Access and listen to call recordings in your dashboard to review AI performance and follow up on customer conversations.