Getting Started
How to set up your AI receptionist
Learn how to configure your AI receptionist with business details, phone agent prompts, and essential settings to start answering calls.
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Getting Started
Customizing your FAQ responses
Define how your AI answers calls by customizing your agent prompt with business hours, services, pricing, and common questions.
Your AI agent prompt is where you define how the AI answers. Include:
- Business hours and time zone
- Location and address
- List of services with brief descriptions
- Pricing or price ranges if you share them publicly
- Answers to common questions (insurance, cancellations, booking)
- Any policies (cancellation, refunds)
The more accurate and up-to-date this information is, the better the AI can serve callers. You can edit the prompt anytime from your dashboard.
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